Shipping policy

At Rose the Label, we want to get your pieces to you safely and quickly. Below is a quick guide to how we handle your orders.

1. Delivery Partners & Rates

We partner with Australia Post and premium courier networks to ensure secure delivery.

Australian delivery: Standard shipping is A$15, with free standard shipping on orders of A$100 or more. Free standard shipping applies to Australian delivery addresses only. Express shipping is A$25. Available delivery options and charges are shown at checkout.
International delivery, including the United States: Shipping is A$40. Free Australian shipping does not apply to international orders. Available delivery options and charges are shown at checkout. Please contact rosethelabelhq@gmail.com for an estimated delivery timeframe before ordering.

2. Dispatch & Timeframes

We make every effort to ensure your package is securely handled and dispatched swiftly.

Item-Specific Processing: Dispatch and delivery timeframes depend on the carrier used, your location, and the specific item purchased.
Pre-orders & Turnaround Times: For pre-orders, special drops, or items with specific production timelines, the unique turnaround time or potential delays will be clearly stated directly on the product description page.

3. Lost or Damaged Items

We want your order to arrive perfectly. In the rare event that an item is lost or damaged in transit, please contact us immediately through our Contact Us form with your order number.