Cancellation policy
Returns & Change of Mind
If you change your mind about a purchase, we are happy to offer a refund within 7 days, or an Exchange/Store Credit within 28 days of your delivery date. Refunds will only be issued to your original payment method.
To be eligible for a return, all items must be:
- Unworn, unwashed, and in their original condition.
- With all original swing tags still attached.
- In their original packaging (where applicable).
⚠️ Hygiene Exclusions
For health and hygiene reasons, items designed to come into direct, intimate contact with the skin cannot be returned or exchanged for a change of mind, unless the item is faulty. This includes undergarments, bodysuits, and any personal care or pierced accessory items.